Though a newer company, CD Tile & Stone, Inc. has deep roots in the Minnesota construction industry. Founders, Tim Christopherson & Jeff Durant, started out in the tile and stone business more than 20 years ago, working together for Dale Tile Company.
"After Dale Tile Company closed down operations, the two enjoyed five years of success working together at Shaw/Spectra Contract Flooring before starting CD Tile & Stone, Inc. in May 2003," says Laura Marron, Senior Project Manager for CD Tile & Stone, Inc.
A service-oriented company, CD Tile & Stone, Inc. stays on each job until the final change is complete. The Project Managers remain intimately involved from the start of the project through the final closeout and maintenence information stages. Additionally, the Project Manager on a job can offer alternative methods and materials in order to save time and money on given projects.
The experienced staff members at CD Tile & Stone, Inc. have more than 200 year of experience among them. They are ready to put that knowledge to work on the most straightforward or complex projects.
Building long-lasting client relationships is the company's ultimate goal, and its customer-service-oriented approach ensures that goal is achieved. To that end, client satisfaction is a top priority for everyone at CD Tile & Stone, Inc. "We make ourselves available at all times to our customers," says Marron. "Great customer service resulting in 100 percent customer satisfaction is our goal. The most important thing for us is to get the job done correctly the first time."
In addition, CD Tile & Stone, Inc. encourages its staff to stay involved in the industry at large. "To stay on the cutting edge of our industry we attend local and national seminars for new products, installation materials and technique," she says. No single company has every answer, and at CD Tile & Stone, Inc. they don't pretend to. "If we don't know something, we don't guess the correct answer, we call experts in our industry and get the correct information," says Marron. No matter the question, whether it relates to safety, liability, substrate suitability or building codes, CD Tile & Stone, Inc. can quickly and correctly get the answer and devise the solution.
"Technology continues to change the construction industry in radical ways," says Marron. "Our job is to integrate this technology into our projects for the owner's benefit." As project schedules shorten, owners need a partnership team they can trust to procure jobs quickly and price them fairly. CD Tile & Stone, Inc. develops relationships with contractors and subcontractors, opting to work with the same companies over and over again.
"We focus on quality workmanship and timely completion," says Marron. "Most importantly, we treat everyone the way we would like to be treated."
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